GENERAL DATA PROTECTION AND PRIVACY POLICY

For Axios Group SA, the protection of personal data is of utmost importance. Data processing is carried out legally, fairly, and transparently, ensuring appropriate security measures to protect data, including safeguards against unauthorized or illegal processing, accidental loss, destruction, or damage. Our personnel strictly adhere to legal requirements concerning data protection and ensure that all processing operations are conducted solely in your best interest.

This privacy commitment explains all aspects of personal data processing and ensures compliance with the principles established under applicable legislation, including Regulation (EU) 679/2016 (GDPR).

Axios Group SA assumes no responsibility for the privacy practices of any third party accessible via links outside this website, regardless of their nature.

For any processing carried out wholly or partially through automated means, as well as processing through non-automated means of personal data that is part of or intended to be part of a filing system, we ensure that your data is:

  • Processed legally, fairly, and transparently.
  • Collected for specified, explicit, and legitimate purposes and not further processed in ways incompatible with these purposes; further processing for public interest archiving, scientific or historical research, or statistical purposes is not considered incompatible with the initial purposes.
  • Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
  • Accurate and up-to-date; all necessary steps are taken to ensure that inaccurate data, considering the purposes for which they are processed, are erased or rectified without delay.
  • Retained in an identifiable form for no longer than necessary for the purposes for which the data are processed; data may be stored longer solely for public interest archiving, scientific or historical research, or statistical purposes.
  • Processed securely, including protection against unauthorized or unlawful processing and accidental loss, destruction, or damage, using appropriate technical and organizational measures.

Our services are dynamic, and we frequently introduce new functionalities, which may require collecting new information. If we collect materially different personal data or make significant changes to the way we use your data, we will notify you and may update this privacy policy accordingly.

Our website uses cookies or similar technologies to provide you with the best experience, analyze trends, manage the site, track user activity, and gather demographic information about our user base. Cookies are small text files placed on the user’s device to track usage and record preferences. Our cookies do not contain personally identifiable information.

We automatically collect certain information through cookies and tracking technologies such as Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISP), entry/exit pages, viewed pages, operating systems, date/time stamps, and clickstream data to analyze trends and manage the website. Users can control the use of cookies at the browser level. However, disabling cookies may limit certain features and functionalities of our website and services.

Your personal data will be stored in a form that permits identification for no longer than necessary to achieve the purposes for which the data are processed.

 

PURPOSE OF PERSONAL DATA PROCESSING

The primary purpose of processing your personal data is to ensure that contractual agreements between us can be properly implemented so that our relationship functions smoothly, complies with legal requirements, resolves disputes, and enforces agreements.

Axios Group SA collects personal data on the website http://www.[__].ro only with the user’s consent, for the following purposes:

  • Direct marketing – electronic newsletters, surveys, advertisements, promotional lotteries.
  • Marketing and promotion – communication through media channels and social networks.
  • Research and statistical purposes.
  • Sending communications, behavior evaluation in online environments, testing, development, and usage.
  • Creating client registers and data storage.

Users may withdraw their consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. Consent withdrawal can be done simply by sending an email to hello@axios.ag.

If we intend to process your personal data for purposes other than those for which they were collected, we will provide information about the new purposes and any additional relevant details, including:

  • The period for which personal data will be stored or the criteria used to determine this period.
  • The existence of the right to request access, rectification, erasure, or restriction of personal data processing, as well as the right to object to processing or data portability.
  • When processing is based on consent, the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
  • The right to file a complaint with a supervisory authority.
  • Whether providing personal data is a legal or contractual obligation or a requirement necessary to enter into a contract, and the potential consequences of failing to provide such data.
  • The existence of automated decision-making processes, including profiling.

WHAT TYPES OF DATA DO WE COLLECT?

We collect data to operate effectively and provide you with the best experiences related to our products/services. If you choose not to provide the data necessary to deliver a product or feature, you may not be able to use that product, service, or feature.

You have the right to object to the collection of your personal data and to request its deletion, thereby revoking your consent for this document and relinquishing any implied rights specified therein, without any further obligation of either party towards the other or the right to claim damages at any time.

To exercise your rights under applicable legislation, you can contact hello@axios.ag using the contact information available on the website at the time.

By using the address provided on the website, you have the right to modify the data you initially declared to reflect any changes, if applicable.

Axios Group SA commits to using the collected data solely for declared purposes and not to disclose, sell, rent, license, transfer, etc., the database containing personal or special information about the user to any third party not involved in fulfilling the declared purposes.

Axios Group SA guarantees that the personal data collected through the contact form will only be used until the issue communicated by the user is resolved, after which it will become exclusively statistical data.

Data You Provide

  • Your name, email address, postal address, and phone number;
  • Data about your device and how you and your device interact with us and our products.

Information We Collect When You Use Our Services

  • Device Information: We collect details about the device, such as hardware model, operating system version, unique device identifiers, and network information, including phone number.
  • Log Information: When using our services, we automatically collect and store certain information in server logs, including:
    • Details of how you used our service, such as search queries;
    • Telephony log information such as your phone number, caller ID, forwarded numbers, call dates and times, call duration, SMS routing information, and call types;
    • IP address;
    • Events on your device, such as crashes, system activity, hardware settings, browser type, language, request date and time, and referring URL;
    • Cookies uniquely identifying your browser.
  • Location Information: We may collect and process your real-time location using technologies like IP address, GPS signals, and other sensors to obtain information about nearby devices, Wi-Fi access points, and cell towers.

Your personal data will not be processed until:

  • You provide consent for one or more specific purposes;
  • Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract;
  • Processing is necessary to comply with a legal obligation;
  • Processing is necessary for our legitimate interests or those of a third party, except where overridden by your interests, rights, or freedoms, particularly in cases involving child data or direct marketing.

Data protection principles do not apply to anonymized information—data not linked to an identified or identifiable person—or to anonymized personal data where you can no longer be identified. Consequently, this privacy policy does not govern the processing of such anonymized data, including for statistical, research, or other purposes.

 

USE OF PERSONAL DATA

We will use personal data only for the purpose for which it was collected and store it only as long as necessary for that purpose.

  • If processing is necessary for contract execution or pre-contractual actions, the data usage period includes the entire contractual duration and three years after its conclusion.
  • If processing is based on your consent for specific purposes, the data usage period is five years.

Axios Group SA will not transfer personal data to a third country or an international organization.

 

STORAGE OF PERSONAL DATA

We store your personal data for as long as necessary to provide products and complete requested transactions or for other essential purposes, such as legal obligations, dispute resolution, and enforcing agreements.

Retention periods may vary depending on the type of data and product. Criteria for determining retention periods include:

  • Maintaining and improving product performance, securing systems, and keeping business and financial records per legal requirements;
  • The period for which you have given consent or until you revoke it per this policy;
  • Situations where legal requirements mandate retention for investigations or potential disputes.

YOUR DATA CONTROL RIGHTS

If processing is based on consent, you may exercise the following rights:

  • Right to Information: We must provide accurate details about how your personal data is processed.
  • Right of Access: You can request confirmation about whether we process your personal data and gain access to it and related information.
  • Right to Portability: You can receive your data in a structured, commonly used, machine-readable format and transfer it to another operator.
  • Right to Object: You can oppose processing for public interest or legitimate interests.
  • Right to Rectification: You may request prompt correction of inaccurate personal data.
  • Right to Erasure (Right to be Forgotten): You can request the deletion of your data without undue delay under certain conditions: data no longer necessary for its purpose, consent withdrawal, objection to processing, unlawful collection, compliance with legal obligations, or data collected under information society service provisions.
  • Right to Restrict Processing: You may request processing restrictions if you contest data accuracy, oppose deletion in favor of restriction, require data for legal claims, or oppose processing.
  • Right Not to Be Subject to Automated Decisions: Includes the right to avoid decisions based solely on automated processing, including profiling.

CONTACT AND SUPPORT REGARDING YOUR DATA

Email hello@axios.ag

Telefon +40316310441